Our policy lasts 30 days. If you are not delighted with your purchase we are pleased to offer in gallery credit or exchange up to 30 days from date of purchase.
To be eligible for a return, your item must be unused and in the same condition that you received it.
- Food items
- Personal care items
To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your credit or exchange.
If you are approved, then your in gallery credit will be processed.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: Warthog Glassworks, 3140 De Courcy Drive, Cedar BC V9G1E2, Canada.
To return your product, you should mail your product to:
Warthog Glassworks, 3140 De Courcy Drive, Cedar BC V9G1E2, Canada
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.